Kamado Joe Big Joe Flexible Cooking Rack: BJ-FCR Kamado Joe

Fast Shipping and Professional Packing

Through our long-term relationship with UPS, FedEx, DHL and a variety of other world-class carriers, we are able to offer a variety of shipping options. Our warehouse staff is extremely skilled and will package your products according to our exact and precise specifications. Your items will undergo an extensive inspection and will be properly secured before they are delivered. Each day, we ship to thousands of customers across different countries. Our determination to be the biggest online retailer around the globe is evident by this. We have distribution centers and warehouses located in Europe and in the USA.

Orders with more than one item are assigned processing times in accordance with the item.

We will thoroughly inspect all products before they are shipped. Today, the majority orders will be sent within 48 hours. Expected delivery time is between 3-7 days.

Returns

We are not able to control the inventory in our warehouse and factory. Stock levels can fluctuate at any moment. Please be aware that it's possible that your order will be out of stock after you have placed the order.

The policy is 30 days. If 30 days have passed in the past since you purchased and we are unable to offer an exchange or refund.

For your item to be eligible for return the item must not be opened and in the condition you received it. The item must be in its original packaging.